For the third year in a row, the Belgian group SAGA-Piret, owned by RCM (Ronan Chabot Management), has been designated ” Best Mercedes-Benz Dealer of the Year », the highest and most desirable distinction within the German brand in Belgium and Luxembourg. Nivelles distributes vehicles in La Louvière, Mons, Saint-Ghislain and Tournai and is part of the RCM Belgium subsidiary managed by Ronan Chabot.
All franchise activities analyzed and evaluated Over a twelve-month period from sales to customer satisfaction, taking into account both quantitative and qualitative factors. Mercedes-Benz awards awards on the basis of the “Dealer Scorecard”. Mercedes-Benz customers also play an important role because they can express themselves on the quality of the service, as well as on the points that need improvement.
When success feeds on success
“We are extremely proud to have been named the 2021 Best Dealer and we are even more delighted to have won this trophy for the third time in a row”declares Olivier PiretGeneral Manager of SAGA-Piret SA, before continuing: “This confirms that the path we chose a few years ago was the right one: comprehensive professionalisation. customer experience is always at the center of our concerns. It is kept in mind that the entire organization invests in our SAGA dealers on a daily basis. We are happy to see that each of the previous trophies is not just a trophy, but is constantly given to us. a new momentum to surpass us. It is a great appreciation for us to see that all our efforts are rewarded by both our customers and the Mercedes-Benz importer.”.
New successful integration for Ronan Chabot’s group
“The renewal of the “Best Mercedes-Benz Dealer of the Year” award for SAGA-Piret SA is a beautiful confirmation of the performances the group has signed in 2019 and 2021”comments Dieter DeBelAdding dealer development manager at Mercedes-Benz Cars: “SAGA-Piret group was born in our country. 2019, following the merger of the family business Piret with the powerful international group SAGA. At that time, the decision to preserve strong local roots was taken immediately and this is undoubtedly the basis of SAGA-Piret’s success. The group promotes a very comprehensive professionalization of activities where the client is always at the center of concerns. What makes it so unique is that these performances not only splashed out at us but were also endorsed by our customers.”.
Full list of Best Seller of the Year
Mercedes-Benz Belgium Luxembourg presents various awards each year: “Best Dealer of the Year”, “Best Customer Satisfaction” and “Best Workshop CSI”. It should be noted that Vereenooghe garageLocated at the top of the podium in the “Customer Satisfaction” category in Veurne, Decock website de Zedelgem won the “Best Workshop CSI” award.